Privacy Policy
Thompson Motor Group
Effective Date: October 28, 2026
Website: https://tmgdelivered.com
1. Introduction
Thompson Motor Group (“TMG,” “we,” “us,” or “our”) respects your privacy and is committed to transparency regarding how we collect, use, disclose, and protect personal information.
This Privacy Policy describes our information practices when you visit TMGDelivered.com, submit a vehicle inquiry, communicate with us, or use our automotive brokerage and vehicle sourcing services.
By providing your information, you acknowledge that you have been given access to this Privacy Policy. Where applicable law requires consent for a specific activity, we will seek that consent separately.
2. Information We Collect
We collect information that you voluntarily provide and certain technical information associated with your interactions with our website.
Information You Provide
When you submit a vehicle inquiry or contact us, we may collect:
- Full name
- Email address
- Telephone number
- Vehicle make, model, and preferences
- Information you choose to provide about your vehicle needs
- Additional information you provide during subsequent communications
We use this information to respond to inquiries, assist with vehicle sourcing, discuss purchasing or leasing opportunities, and provide requested services.
Please do not submit Social Security numbers, bank account numbers, or other sensitive financial information through our general website inquiry forms.
Information Collected Automatically
When you visit our website, we or our service providers may collect:
- IP address
- Browser type and device information
- Operating system information
- Pages visited and referring website information
- Dates and times of website activity
- Cookies and other online identifiers
- Advertising click identifiers
- Information about whether an inquiry was successfully submitted
This information may be used for website functionality, security, troubleshooting, analytics, and advertising measurement, subject to applicable privacy preferences.
3. How We Use Your Information
We may use personal information to:
- Respond to vehicle inquiries and customer requests.
- Help locate, source, purchase, or lease vehicles.
- Communicate with you about vehicles or services you requested.
- Coordinate with vehicle sellers or service providers when necessary to fulfill your request.
- Operate, maintain, and secure our website.
- Measure the effectiveness of our advertising.
- Improve our website and customer experience.
- Deliver and measure relevant advertisements, subject to applicable privacy rights and preferences.
- Comply with applicable legal obligations and protect our legitimate business interests.
Submitting an inquiry does not, by itself, constitute consent to receive automated promotional calls or text messages. Any marketing communications requiring separate consent will be handled according to applicable law.
4. Cookies, Meta Pixel, and Conversions API
Thompson Motor Group uses Meta advertising technologies to understand website activity, measure advertising effectiveness, and improve our Facebook and Instagram advertising campaigns.
These technologies include the Meta Pixel and Meta Conversions API.
Meta Pixel
The Meta Pixel is a browser-based technology that may collect information about website visits and interactions.
When advertising tracking is permitted, the Pixel may communicate information such as page visits, browser identifiers, device information, and certain completed website actions to Meta.
This information may be used for advertising measurement, attribution, audience creation, retargeting, and campaign optimization.
Meta Conversions API
We also use Meta’s Conversions API, which allows our website server to report certain events directly to Meta.
When a visitor successfully submits a vehicle inquiry and has not opted out of applicable advertising sharing, our system may transmit:
- An event indicating that a lead inquiry was completed
- A unique event identifier
- The associated website address and event timestamp
- A cryptographically hashed version of the submitted email address and telephone number
- Eligible advertising identifiers and browser information
Hashing transforms certain customer identifiers before transmission. However, hashed information may still be used by Meta to match information to its users and should not be considered fully anonymous.
Our browser and server events use matching event identifiers to help prevent one submission from being counted as multiple conversions.
We do not intentionally transmit the free-text contents of your vehicle inquiry to Meta through this custom conversion-tracking integration.
For information about Meta’s own privacy practices, visit:
5. Advertising Tracking and Your Privacy Choices
We use a notice-and-opt-out system for optional Meta advertising tracking, subject to applicable laws and required permissions.
Where permitted, Meta advertising technologies may operate unless you have opted out or your browser communicates a recognized privacy preference signal.
You may change your advertising tracking preference using the Your Privacy Choices button available on our website.
If you select Opt out of advertising sharing, our website’s custom tracking integration is designed to stop sending subsequent Meta Pixel and Conversions API advertising events associated with that browser.
We also recognize supported Global Privacy Control (GPC) browser signals and suppress Meta advertising tracking when such a signal is detected.
Your advertising preference generally applies to the browser or device where it is saved. You may need to make the same selection on other devices or browsers.
Opting out does not prevent you from submitting a vehicle inquiry or receiving a response from Thompson Motor Group.
An opt-out does not necessarily delete information previously disclosed to Meta. You may contact us regarding applicable privacy and deletion requests.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients, as appropriate:
Website hosting and technology providers: We use WordPress hosted by WP Engine, with Bricks Builder and Bricksforge Pro Forms, to operate our website and process inquiries.
Communications providers: Email delivery services and other communications providers may process information needed to deliver your inquiry to our team and enable us to respond.
Advertising partners: We use Meta Platforms, including Facebook and Instagram advertising technologies, for advertising measurement, attribution, and retargeting, subject to applicable privacy choices.
Vehicle and service partners: When necessary to fulfill a request, we may share relevant inquiry information with vehicle sellers, dealerships, or service partners involved in assisting with the requested transaction.
Legal and security purposes: We may disclose information when required by law, to respond to lawful requests, or to protect the security and legal rights of our business and others.
We do not treat the use of hashed contact information for advertising matching as anonymous data sharing.
Under certain U.S. state privacy laws, disclosures to advertising platforms for personalized or cross-context behavioral advertising may constitute a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged for the information.
Where applicable, consumers may opt out of these activities using our privacy controls or by contacting us.
7. Notice at Collection and Information Retention
The following summarizes the categories of information we collect, their uses, and relevant disclosures.
| Category | Examples | Purposes | Potential recipients |
|---|---|---|---|
| Identifiers | Name, email, phone | Inquiry responses and service delivery | Communications and service providers; Meta for eligible advertising matching |
| Vehicle inquiry information | Make, model, vehicle preferences | Vehicle sourcing and customer assistance | Relevant vehicle and service partners |
| Internet and electronic activity | Page visits, browser identifiers, device information | Website operations, security, advertising measurement | Hosting providers and Meta |
| Communications | Customer messages and inquiry correspondence | Customer service, follow-up, and transaction coordination | Communications providers and relevant service partners |
| Advertising preferences | Opt-out selection and recognized browser privacy signals | Honoring advertising privacy choices | Primarily processed by our website systems |
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, taking into account customer relationships, transaction requirements, legitimate operational needs, dispute resolution, security, and applicable legal obligations.
Retention periods vary by information category and the systems holding that information.
Our custom advertising preference cookie may remain on a browser for up to approximately 400 days. Temporary conversion-event handoff information is designed to expire after approximately five minutes. Other website, communications, hosting, and third-party records have separate retention schedules.
We review retention practices and delete or de-identify information when it is no longer reasonably necessary, subject to legal and operational requirements.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy law, you may have rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Obtain a portable copy of certain personal information.
- Opt out of certain sales, sharing, or processing for targeted advertising.
- Appeal certain decisions regarding privacy requests where applicable.
- Exercise applicable privacy rights without unlawful discrimination.
To opt out of advertising sharing through our website, select Your Privacy Choices and choose Opt out of advertising sharing.
You may also submit privacy rights requests by contacting us at:
Email: [INSERT YOUR BUSINESS PRIVACY EMAIL]
We may request information reasonably necessary to verify your identity before processing certain requests.
We will respond within the timeframes required by applicable law. Where a right to appeal applies, you may request an appeal using the same contact method.
If you submit a privacy request through another authorized person, we may require verification or proof of authorization as permitted by law.
9. California Privacy Rights
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), when applicable.
These include rights to know, access, correct, delete, and opt out of the sale or sharing of personal information, along with certain other rights provided by law.
For purposes of California privacy law, advertising-related disclosures through technologies such as Meta Pixel and Conversions API may qualify as sharing for cross-context behavioral advertising.
California residents may exercise applicable opt-out rights through our Your Privacy Choices control or by contacting us using the information provided in this policy.
We also recognize supported Global Privacy Control signals as advertising opt-out requests.
Our website is not designed to collect information from children for targeted advertising.
10. Data Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.
These measures include using HTTPS for website communications, limiting access to administrative systems, and restricting access to sensitive server-side advertising credentials.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, including manufacturers, dealerships, social media platforms, and other service providers.
We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information to them.
12. Children’s Privacy
Our website and automotive brokerage services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13 through our website. If we become aware that such information has been collected inappropriately, we will take steps to address it in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website technologies, information practices, or legal requirements.
When we make changes, we will publish the revised policy on this page and update its effective date. Where required, we will provide additional notice.
14. Contact Thompson Motor Group
For questions about this Privacy Policy or to exercise applicable privacy rights, please contact:
Thompson Motor Group
Website: https://tmgdelivered.com
Privacy Email: sales@tmgdelivered.com
We welcome questions regarding our information practices and the use of personal information associated with our services.